Returns & Exchanges Policy
At Gifts Australia, we want you to be completely satisfied with your purchase. If your gift isn't quite right, we offer a straightforward 30-day return policy for most unused and unopened items.
1
Contact Support
Email our customer service team with your order number and reason for return to receive your Return Authorization.
2
Pack Your Item
Securely package the gift in its original packaging, ensuring it is protected for transit to avoid damage.
3
Ship the Package
Affix the provided return label and drop your package off at any authorized postal service or courier location.
4
Receive Refund
Once we receive and inspect your item, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing